Question? Send us an email at hello@ziibaa.com
Free shipping on all orders over 100 € within the EU
Question? Send us an email at hello@ziibaa.com
Free shipping on all orders over 100 € within the EU
Free shipping on all orders over 100 € within the EU
Question? Send us an email at hello@ziibaa.com

Shipping

Delivery Company

All orders are safely sent using Deutsche Post, DHL or DPD depending on the destination.

Returns

We want all our products to end up in happy homes. If you don’t absolutely love your order, please don’t hesitate to send it back. For more information please see our returns policy.

Ordering within the EU

Delivery is free for orders over 100 € within the European Union. For all other orders, the rates depend on your order’s weight. All packages are shipped insure and include a tracking number. The exact price will be shown during checkout.

Germany

  • Package up to 2 kg – 4.95 €
  • Package up to 5 kg – 5.95 € 
  • Package up to 10 kg – 8.95 € 

Other EU countries

  • Package up to 2 kg – 13.95 € (Other EU countries)
  • Package up to 5 kg – 15.95 € (Other EU countries)
  • Package up to 10 kg – 20.95 € (Other EU countries)

Ordering everywhere else

Live in Asia, the Americas, the Antipodes or elsewhere? Worldwide delivery is possible, check the table below for an estimated delivery cost. Exact prices are shown during checkout.

USA

  • Package up to 2 kg – 19.95 € (includes tracking and insurance)
  • Package up to 5 kg – 39.95 € (includes tracking and insurance)
  • Package up to 10 kg – 54.95 € (includes tracking and insurance)

World

  • Package up to 2 kg – 39.95 € (includes tracking and insurance)
  • Package up to 5 kg – 39.95 € (includes tracking and insurance)
  • Package up to 10 kg – 54.95 € (includes tracking and insurance)

International Taxes

Often customs and/or import duties are charged once a delivery reaches its international destination. Any such fees must be paid by the person receiving the parcel. Unfortunately, Ziibaa has no control over these charges and cannot inform you what the cost may be, as customs policies and import duties vary widely from country to country. If in doubt, we recommend contacting your local customs office for information before ordering.